Frequently Asked Questions

Why are there different prices for the same product? Is it legal?

I saw the product at Rs. 1000 but post clicking on the product, there are multiple prices and the size which I want is being sold for Rs. 1600. Why is there a change in price in the product description page?

How will I detect fraudulent emails/calls seeking sensitive personal and confidential information?

How will I identify a genuine appointment letter?

Why will ‘My Cashback’ not be available on Myntra?

How do I cancel the order, I have placed?

How do I create a Return Request?

I have created a Return request. When will the product be picked up?

I have created a Return request. When will I get the refund?

Where should I self-ship the Returns?

I have accumulated Myntra Points in my account. How can I redeem them?

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